STORE POLICY

1. General Overview

By accessing and purchasing from Kraflo, you agree to be bound by these Terms & Conditions.

2. Products & Availability

All products are subject to availability
We reserve the right to modify or discontinue products at any time

3. Pricing & Payments

All prices are listed in [SAR / currency]
We reserve the right to change prices without notice
Payments must be completed at checkout
Orders may be canceled if payment is not authorized

4. Order Acceptance

We reserve the right to refuse or cancel any order for reasons including:
- Suspected fraud
- Incorrect pricing
- Product unavailability

5. Intellectual Property

All content on Kraflo (branding, images, product designs) is owned by Kraflo
You may not copy, reproduce, or use any materials without permission

6. Use of Products

Kraflo kraft sets are for personal use only
We are not responsible for misuse of products

7. Limitation of Liability

Kraflo is not liable for:
- Indirect or incidental damages
- Delays beyond our control
- Improper use of products

8. Third-Party Services

We may use third-party services (payment providers, shipping companies)
We are not responsible for their actions or delays

9. Privacy

Your personal data is handled according to our Privacy Policy

10. Changes to Terms

We reserve the right to update these Terms at any time
Continued use of the website means you accept any changes

11. Governing Law

These terms are governed by the laws of Saudi Arabia

Privacy & Safety

At Kraflo, your privacy and safety are extremely important to us. This policy explains how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

When you interact with Kraflo, we may collect the following information:

a) Personal Information

Full name
Email address
Phone number
Shipping and billing address

b) Payment Information

Payment details are processed securely through third-party providers (e.g., Tap, Wix Payments)
We do NOT store your card details

c) Usage Data

Pages visited
Time spent on the website
Device and browser type

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates and customer support
Improve our website and customer experience
Send promotional offers (only if you opt in)
Prevent fraud and ensure security

3. Sharing Your Information

We only share your data when necessary:

Payment providers (to process transactions)
Shipping companies (to deliver your order)
Service providers (analytics, website hosting)

We do not sell or rent your personal data to third parties.

4. Cookies & Tracking Technologies

We use cookies to:

Ensure website functionality
Remember your preferences
Analyze website performance

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

Secure payment gateways
Encrypted connections (SSL)
Restricted access to personal data

However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing communications

To exercise your rights, contact us at:
📧 [Insert your email]

7. Data Retention

We retain your information only as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

9. Children’s Privacy

Kraflo does not knowingly collect personal data from children under the age of 13.

10. Policy Updates

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.

Payment Methods